If you truly care about your employees and understand how important it is for them to improve their performance through effective learning and training, Patti is your go-to person. I have worked with Patti on various projects and have always been impressed with her expertise and professionalism. Her research-based approach will give you the confidence that what she recommends and designs is based on evidence, not opinion. With that, she's very pragmatic (no wishy-washy 'stuff', just a focus on what needs to be done). She's also a superstar when it comes to making complex concepts tangible and applicable (useful when you'd hire her for problem analysis, design, facilitating workshops, and, well, many more). Last but not least, she's just a very nice person and a delight to work with.